Frequently asked questions
What’s in a report, how the flags work, and where the data comes from.
Getting started
UnveilHome is a buyer-advocate report for one specific address. You get a plain-English verdict, a buyer-readiness score, and a breakdown of flood risk, school trends, property and sales history, neighborhood trajectory, and HOA status — plus the specific questions to ask the agent and documents to request, built from that property’s own data.
No. A report reads public and licensed records; an inspector walks the house. What the report does is tell you what to point the inspector at (for example, a roof or HVAC system near replacement age, or an addition with an unconfirmed final inspection) and what to ask the seller before you pay for one.
A listing site shows you sale history, HOA status, and neighborhood trends as separate numbers on separate tabs. UnveilHome looks across them together — for example, connecting a seller's unusually short ownership tenure with a declining local trend and an unconfirmed HOA — and surfaces what only becomes visible once those facts are read side by side. We're also paid once, by you, not by connecting you to an agent, so there's no incentive to soften what the data shows.
Every report opens with a single buyer-readiness score and a plain-English verdict, so you know in seconds whether to move forward, proceed carefully, or dig deeper — before you read a single underlying data point. Everything below it is the evidence for that verdict.
Two property-specific lists generated from that address's actual data — not a generic buyer checklist. The questions are copy-paste-ready prompts for the listing agent (for example, asking about a recent permit gap or an unconfirmed HOA), and the documents list tells you exactly what paperwork to request before you commit, based on what's missing or flagged in the report.
Just a US street address. We geocode it, pull data from FEMA, BatchData, Walk Score, Census, Parcl Labs, and school-district sources in parallel, and synthesize it into a report — usually well under a minute, though it can take a bit longer for less common addresses.
Pricing & payment
A single report is $9.99, pay-per-address, no subscription required. If you’re comparing more than one property, bundles work out cheaper per report: 3 reports for $19.99 ($6.66 each) or 5 for $29.99 ($6.00 each). All options are one-time payments via Stripe — no recurring charge.
Buy a 3- or 5-report bundle and you get that many credits tied to your email, valid for 90 days. Use one immediately on the address you’re checking out with, then come back anytime and look up a different address — we’ll send a one-time sign-in link to your email to verify it’s really you before spending another credit, so nobody else can use up your bundle just by knowing your email.
Yes — one free report credit per email address, no card required. Enter your email, confirm the one-time sign-in link we send you, and look up any address. The free credit is valid for 30 days from when you claim it.
If a report for that exact address was generated recently, we may serve the cached version so you get it instantly. Reports are cached for up to 30 days. After that, or if the property record has changed materially, a fresh report is generated.
This shouldn’t happen, but if a report fails partway through (for example, if the address can’t be geocoded), you’ll see a clear error instead of a broken report, and no charge should be left dangling against it. If you were charged and didn’t receive a usable report, contact support with your confirmation email.
Reading your report
Red means a real concern worth taking seriously. Yellow means something worth investigating further before you commit. Green means no issues were found in the available data. Gray means we simply don’t have data for that section — it’s not a judgment, it’s a gap.
Every report pulls from four data layers: flood, property, neighborhood, and schools. High confidence means three or more of those layers had usable data. Medium means two. Low means one or zero — in that case, treat the report as a starting point, not the full picture, and verify more manually.
Our data providers don’t have equal coverage everywhere. Property records depend on what the county has digitized and what BatchData has indexed; neighborhood price trends depend on Parcl Labs having enough sales volume in that ZIP code; walkability depends on Walk Score having scored that address. When a source has nothing, we say so explicitly rather than guessing or filling in a placeholder.
Increasingly, yes. For addresses in counties where we’ve built a live attendance-boundary lookup — currently Wake, Mecklenburg (Charlotte), Durham, Hillsborough (Tampa), and Orange County (Orlando) — the report shows your actual assigned elementary, middle, and high school by name, sourced from the district’s own current-year boundary data. For addresses outside those counties, we show district-level trends (spending, enrollment, ratios) instead of guessing at the specific school, and link out to GreatSchools.org, Niche.com, and the district’s own school finder so you can confirm the exact schools yourself. We’re actively adding more counties to the boundary lookup.
We check BatchData's HOA flag for the property. If it's confirmed present, we flag it yellow and tell you to request the full HOA package (dues, special assessments, rules, reserve fund, recent meeting minutes) before you commit. If it's confirmed absent, we mark it green. If the data provider has no record either way, we say so and tell you to ask the seller or agent directly — we never guess on this one.
If public records show the property was purchased recently and is already back on the market, we flag that. It's not automatically bad — plenty of legitimate renovations happen — but it's a signal to ask for permits and documentation on any work that was done before you rely on it.
From recorded deed transactions with a sale price and date. We show up to the five most recent sales and calculate the appreciation between them. If a county hasn’t digitized older records, or a transfer wasn’t an arms-length sale, it won’t appear.
Accuracy & limitations
No. UnveilHome aggregates publicly available data for informational purposes so you know what to verify and what questions to ask. It’s not a substitute for a licensed inspector, appraiser, real estate agent, or attorney — always consult the right professional before making a purchase decision.
The report is only as accurate as the underlying public data — county assessor records, FEMA flood maps, and provider databases can lag reality, especially right after a sale, renovation, or a flood map update. Treat every figure as a strong starting point to verify, not a guarantee.
Rural addresses, brand-new construction, or slightly misformatted addresses can occasionally fail to geocode. If that happens you’ll see a clear error rather than a blank or fabricated report — double-check the address format and try again, or reach out to support.
Every US address gets a full report through our nationwide data providers (BatchData, FEMA, Census, Walk Score, Parcl Labs). Five counties — Wake, Mecklenburg (Charlotte), Durham, Hillsborough (Tampa), and Orange County (Orlando) — get an extra layer of depth on top of that: verified live school-attendance boundary lookups instead of district-level estimates. Wake County also gets a direct county-records fallback for property data when BatchData doesn’t have a match. Coverage outside those counties is still solid but relies more on BatchData’s national index and district-level (rather than boundary-level) school data, which can occasionally have gaps in rural areas.
Using your report
Yes — every report has a Download PDF button that generates a print-ready version, and a Share button that copies a direct link (or opens your device’s native share sheet on mobile).
Your report stays available at its report link for at least 30 days after generation. We recommend downloading the PDF if you want a permanent copy for your records.
Still have a question? support@unveilhome.com